Promotion Terms and Conditions
Promotions
We will, from time-to-time, make available to you offers & discounts in the form of a Promo Code or Special Pricing relating to your Account with us. These are subject to the terms & conditions communicated to you when the offer is made available.
*Registration Offer - 10% Off First Order: The registration offer of 10% is available to registered customers only. Coupon code can only be used for one transaction per customer. The code may only be used on full-price purchases only, excluding sale items. It cannot be used in conjunction with any other offer and available online only on www.waterfordcrystal.com.au.
*Complimentary standard shipping on AU orders $249 or over is based on total cart value and will be automatically applied at checkout.*General Promotion Terms & Conditions: Offers do not apply to the purchase of online gift vouchers, personalisation/engraving, gift wrap or shipping costs. Offers are not valid in conjunction with any other offers or coupon codes, unless otherwise noted. Offers are available online at https://www.waterfordcrystal.com.au/ and in select David Jones and Myer stores unless otherwise specified in individual promotion terms and conditions. The range of items and collections available may vary between select David Jones and Myer stores and online at https://www.waterfordcrystal.com.au/. We reserve the right to withdraw or modify promotional offers at any time without notice.
*Last chance promotions (no change of mind/ returns allowed unless faulty): Final Sale / Discontinued items that are marked “as is”, are not eligible for return, unless required by law (such as in the case of an obvious manufacturing fault). We recommend choosing carefully to avoid disappointment and suggest contacting customer service for assistance prior to purchasing.
*Complimentary engraving on Mastercraft Pet Bowls Promotion Terms & Conditions: Complimentary engraving is available on all eligible Mastercraft Pet Bowl items only. Offer is available while stocks last. The personalisation/engraving cost will be automatically deducted at checkout and displayed as AUD$0.00 against the respective Mastercraft Pet Bowl item. Please note: The only engraving font type available for selection is Garamond. Personalised/engraved purchases are customised to your specifications and cannot be changed, cancelled, returned, exchanged or refunded, unless the product is faulty or broken. Personalised/engraved purchases require an additional 5 business days from the date ordered to account for production time and once it has left the warehouse it will be delivered in 2-10 business days via our standard delivery option, longer for international delivery. You must acknowledge that you have previewed your personalisation design/message, reviewed the spelling and accuracy of all text/message entered, and read the engraving Terms and Conditions. We will personalise/engrave the product exactly according to the data you have entered. The text/message up to 20 characters will be engraved exactly as it is entered. We reserve the right to refuse requests to engrave offensive or inappropriate messages. The final size and placement of your personalisation is at the discretion of the Waterford personalisation department. We reserve the right to withdraw or modify this offer at any time without notice.
*Meta Sponsored Ads Competition Promotion & Conditions: Sign-up competitions on Meta platforms are valid for residents of Australia, 18 and over. Entry is automatic when the entrant signs up with a valid email address for the first time to receive the Waterford Australia newsletter and related marketing communications via our Meta sponsored ads during the promotion period specified in the ad. Entrants can unsubscribe from the newsletter or marketing communications at any time by clicking on “unsubscribe” in the communications.
Winning entries will be drawn at random from all valid entries within three business days of the end of the promotion period. The winner will be notified via email to claim the prize and must reply within 14 days with their acceptance and shipping information. If a winner does not claim the prize within 14 days of notification, the prize will be forfeited. If the prize is not claimed, a second draw will be conducted to determine a new winner. The winner of the redraw will be notified via email and must comply with these terms as if they were the original winner. If a prize is again unclaimed, the draw and notification process will be repeated until the prize is claimed. The winner is solely responsible for checking their email and replying within the required period. Prizes are not refundable or exchangeable, unless the product is faulty. No substitutions allowed.
Competitions are valid in Australia only. Employees of Fiskars Australia Pty Ltd and their immediate family members are not eligible to enter. This competition is in no way sponsored, endorsed, administered by or associated with Meta, Facebook or Instagram, and the entrant completely releases them from any liability. We reserve the right to verify the validity of entries (including an entrant’s age, and place of residence), and to disqualify anyone who does not comply with these conditions or tampers with the entry process. Any personal information collected from entrants will be handled in accordance with our Privacy Policy. We reserve the right to modify these terms and conditions at any time without notice.